Restart the computer and see if the issue still persists. In the right pane, click 'LowerFilters'. When you are prompted to confirm the deletion, click 'Yes'. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. Note: You may also see an UpperFilters.bak registry entry. 
In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\. Type 'regedit', and then click 'OK'. If you are prompted for an administrator password or for a confirmation, type the password, or click 'Allow'. Click 'Accessories', and then click 'Run'. Click 'Start', and then click 'All Programs'. You can follow the steps below to delete the Upper lower filters from the registry: Type REG UNLOAD HKLM\TempSoft and press Enter to unload the. If this fails, you can try it manually from the steps below. Double-click on the Userinit value and change the data to read :\Windows\system32\userinit.exe, Exit the Windows Registry Editor. Remove the USB drive and connect it to the problematic computer. Check Use the recommended options for this PC and click Next.
Choose Create installation media (USB flash drive, DVD, or ISO file) for another PC. Once you click on the link for Microsoft Fix it -> Click Run Now -> Save the file -> Double click on it -> and follow the prompts. Run Media Creation Tool and click Accept. Since, there is a yellow exclamation mark on CD/DVD drive in 'Device manager', you can try deleting the upper lower filters by running a Microsoft Fix-it for this issue from the link: Please click on the link on Create a restore point Please create a System restore point before performing the steps. You may try the steps mentioned below for the CD/DVD drive issue. Please elaborate the issue when you say that the internal hard drive is not recognized.
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